Head Office

Thomas Memery LLB

Development Director

Most of his career has involved managing aspects of loss.

Following an unsuccessful attempt to join the Diplomatic Service, he was appointed as an Insolvency Service Examiner, a role he thoroughly enjoyed and which strengthened his interest in business, law and accountancy. After studying law, he spent the next stage of his exciting career as a commercial loss adjuster. Employed by an international company, he was latterly involved in investigating fraud, negotiating settlement of liability claims and was responsible for managing education and vocational training throughout the north of England.

Since 2002 he has been committed to identifying gaps in service provision, raising standards in the Third Sector and encouraging people to reach their potential. He has worked as a consultant and managed a national children’s charity as well as an award-winning social enterprise helping members of BME communities to start their own businesses.

By encouraging collaboration, life-long learning, self-help and gathering and sharing scarce resources, he has brought talented colleagues together to create opportunities to enable people to come to terms with loss, overcome personal and family difficulties and move on at their own pace.




Janet Wood

Project Manager

Janet has worked mainly in the commercial sector and is responsible for all aspects of Omega administration and finance. She also coordinates the carer support groups and forum in Wolverhampton.



Nikki Sawkins

Clinical Director

District Nurse / Midwife in rural Suffolk, and Great Yarmouth & Waveney PCT. Specialist Practitioner District Nurse in Halesworth, and Primary Care Cancer and Palliative Care Lead. Led on investment plan for Norfolk & Waveney Cancer Network. 



Margaret Gallagher

Hailing from Australia, Margaret has qualifications in Psychology; extensive work on social care, disability and long-term illness projects. With personal experience as a carer, she is committed to empowering those in need.




Carole MarkhamKylie Robson-Lee

Chatterbox Co-ordinator (Leadership & Development)

Kylie's career started in the banking and insurance sectors, after a short career break to bring up her children she joined us in 2015. Kylie now leads the Chatterbox Action Against Loneliness and Crisis Support Programme. In her spare time she enjoys spending time with her family, sewing and crafts.



Carole MarkhamCarole Markham MA

Chatterbox Co-ordinator (Delivery)

Prior to joining Omega Carole worked in the public and private sectors. She is passionate about caring for the welfare of others. She uses her skills to enhance and evolve the Chatterbox Programme to ensure that Clients and Befrienders enjoy a mutually rewarding experience.

Carole has a continuing interest in studying Social Sciences and has interests in psychology, philosophy, art and music and she occasionally dabbles in writing too.



Maggie Kristiansen

Chatterbox Project Coordinator

Maggie leads our delivery of Chatterbox, a high quality telephone befriending service aimed at people who have become, or who may be at risk of becoming, socially isolated. She recently wrote a dissertation on the effectiveness of befriending people in the community and was awarded a first class degree in Public Health in 2012. Maggie is an Omega Facilitator and an accomplished Complementary Practitioner with over 20 years’ experience, much of it working within palliative care.




Nicky Peck

Community Learning Coordinator

Over 30 years' experience working with people in the community, specialising in working with people who at times are not in work. Nicky spent a good proportion of her working life in Wolverhampton before moving onto Telford to work with unemployed adults and their families. At Omega her role is developing, delivering and coordinating a range of community learning sessions with participants, in response to their specific needs and wishes, for example, money management, health and wellbeing, computing and genealogy. Nicky has had first-hand experience of the caring role.

Jenny Bonser

Management Trainee

Jenny has lived in Shrewsbury for 3 years and has volunteered with Riding for the Disabled, enabling disabled children to access the theraputic value of horses. She is currently studying for a BSc in Mathematics with the Open University, and in her spare time enjoys making music, singing and trampolining.



Liviu Chiscariu

Graphic Designer