London House Team

Thomas Memery


Most of his career has involved managing aspects of loss.

Following an unsuccessful attempt to join the Diplomatic Service, he was appointed as an Insolvency Service Examiner, a role he thoroughly enjoyed and which strengthened his interest in business, law and accountancy. After studying law, he spent the next stage of his exciting career as a commercial loss adjuster. Employed by an international company, he was latterly involved in investigating fraud, negotiating settlement of liability claims and was responsible for managing education and vocational training.

Since 2002 he has been committed to identifying gaps in service provision, raising standards in the Third Sector and encouraging people to reach their potential. He has worked as a consultant and managed a national children’s charity as well as an award-winning social enterprise helping members of BME communities to start their own businesses.

By encouraging collaboration, life-long learning, self-help and gathering and sharing scarce resources, he has brought talented colleagues together to create opportunities to enable people to come to terms with loss, overcome personal and family difficulties and move on at their own pace.

Nikki Sawkins

Clinical Director (Volunteer)

Nikki trained as a Registered Nurse at University College Hospital and as a midwife at the Norfolk and Norwich Hospital. In 1981, she secured a post of District Nurse/Midwife in rural Suffolk and has worked for the NHS in this role for almost 40 years.  She then became Specialist Practitioner District Nurse in Halesworth and also the Primary Care Cancer and Palliative Care Lead. As Project Manager for the Norfolk and Waveney Cancer Network, she led on the implementation of the investment plan for the Network.

Nikki was appointed Gold Standards Framework Lead Nurse for the Care Homes Programme in June 2005 and has supported Omega as a volunteer providing strategic guidance since 2007, and was appointed as Clinical Director in 2010.

Lesley Fry

Director of Programmes

Lesley has spent most of her career in the professional and financial services sectors. She is a versatile and talented senior business manager with a strong operational background and proven project and change management skills. She has a broad understanding of business issues and adopts a pragmatic, collaborative approach to problem solving. She enjoys leading and contributing to effective and cohesive teams.

Lesley joined the Third Sector in 2018 when she surprised her family and friends, but mostly herself, by joining the National Trust as an enthusiastic Volunteer Gardener (having shown no previous inclination/hint of green fingers). She has joined the Omega team in a Volunteer Support role and is very much looking forward to helping us grow.

Rob Rutherford

Financial Officer

Rob is an experienced and versatile financial administrator. Educated at Repton School, Rob was awarded a first degree in Biochemistry and Biotechnology by the University of Sheffield. He returned to the University of Newcastle to complete an MSc. in Computer Science.

He joined Omega as a volunteer in 2014 initially supporting the Omega Network of Meeting Point Support Groups before moving on to take up his financial duties.

Anna Atkins

Grant Fundraiser

After gaining a degree in French and German, Anna spent time teaching English as a Foreign language both in the UK and in Italy. She then trained as a journalist, covering business and entrepreneurship stories for local and national titles. She has also spent time in media relations for a top UK university. Outside of work, Anna enjoys running and getting out in the back garden to plant things in the hope of attracting more birds, butterflies and bees.

Terry Williams 

Commercial Sponsorship Officer (Volunteer)

Terry has over 45 years’ experience pitching project cases to industrial companies at all levels. A former Principal Consultant and Project Director for Shell and National Grid who has presented proposals to Heads of State, Prime Ministers and Energy Ministers worldwide. Terry is now working successfully on our behalf to secure mutually beneficial strategic relationships and additional and ongoing sources of income to support Omega’s aspirations for growth.

Maggie Kristiansen

Chatterbox Programme Consultant

Maggie joined Omega in 2009 as a Caring for Confidence facilitator/coach. She has since had a pivotal role in shaping the Chatterbox Action Against Loneliness Programme.



Liz Evans

Chatterbox Co-ordinator

Liz supports the growing team of Chatterbox telephone befrienders. She has a lot of experience of supporting volunteers from her time with Walking for Health in Shropshire. Liz also organises the Shrewsbury Repair Café on a voluntary basis, which is aimed at encouraging people to get things fixed, rather than throwing them away. In her spare time Liz likes to walk and canoe, but not at the same time.

Kate Broome

Chatterbox Co-ordinator

Kate has experience of supporting volunteers as well as assessing the needs of clients. After graduating from Aberystwyth University in 2007 with an art degree specialising in conventional photography, Kate has since fallen in love with supporting her local community. She worked at Shropshire Council for 6 years gaining experience of supporting the elderly, as well as children and adults with additional needs.

Kate is a qualified person-centred counsellor who specialises in supporting clients through loss and trauma and she also currently supports bereaved clients through her work at Cruse Bereavement Care.  She hopes to start her own private counselling practice in the near future.

Kate enjoys the outdoors, photography, DIY and baking.

Jade Edwards

Chatterbox Co-ordinator

Jade works as a Chatterbox Coordinator. After completing a degree in English and Creative Writing at Aberystwyth University in 2012, she has worked in healthcare coordination and administrative roles. She enjoys reading, gaming, writing, making things (mainly cakes) and going on trips to the seaside. Alongside her work at Omega, she continues to work for the NHS.”


Lucy Cook

Chatterbox Administrative Assistant

Lucy is a final year undergraduate studying for a BSc (hons) in Human Nutrition at The University of Chester. She hopes to progress to do an MSc in Public health.

She recently joined us a volunteer Chatterbox Befriender and is keen to follow her passion to help people and to develop her skills in both her volunteer and paid administrative roles.

Lucy’s interests and hobbies are health psychology, food science, baking and yoga. 

Hannah Fry

Volunteer Co-ordinator

Hannah joins Omega from her last role as Volunteer Co-ordinator at the Manchester Jazz Festival, where she had supported a team of between 100-150 staff and volunteers during the city-wide festival for the last four years.  In addition to recruiting volunteers, Hannah has helped to develop the Omega Youth Forum.  Hannah is an award-winning freelance professional musician specialising in the commercial and theatre industries.  Hannah enjoys a varied performance career, from the Royal Albert Hall to recording the Garage Classical album on Sony's Est.93 label with the Ignition Orchestra. 

Sue Pearson

Chatterbox / A Letter from Louise Co-ordinator (Volunteer)

Sue formerly worked as an Occupational Therapist. Starting in London and Canada, she spent most of her career at Oswestry Orthopaedic Hospital and became responsible for developing and monitoring the Occupational Therapy Service in hospitals throughout Shropshire.

Having trained as a counsellor with Relate, Sue went on to work in 4 GP practices in Shropshire, latterly in Clive Medical Practice until her retirement in 2019.

Sue’s main interests are classical and choral music, foreign travel, reading, and English history. She has recently become involved with church recording and working as a Shrewsbury Archives volunteer through the Shrewsbury Art Society.

Sue is an immensely versatile Omega volunteer based at London House. She divides her time between the Chatterbox Programme, A Letter from Louise pen pal service and the Shrewsbury Bereavement Friendship Group. In addition to delivering Chatterbox Induction training, Sue has helped with local outreach activity promoting our work tackling loneliness in later life.

Carol Moody

A Letter from Louise Team Leader

Carol studied music at Bangor University and went on to complete PGCE in early years and middle school, specialising in music. Having had a wonderful 35 career as a class teacher and manager (often specialising in music and French), she decided to finish her teaching career to have an adventure teaching English in mainstream schools in beautiful Northern Spain instead. On returning to England, Carol wanted to volunteer in a completely different setting. Having started as a volunteer supporting Chatterbox she was offered the opportunity to organise A Letter from Louise. Carol now works as A Letter from Louise Team Leader developing and running this very worthwhile project.

Jane Rowland

A Letter from Louise Co-ordinator (Volunteer)

Jane is a retired teacher who taught in South East England. She was an Advisory Teacher for Autism, Communication and Physical Disabilities. After retiring from teaching for the second time, she relocated to Shropshire with her husband and dog in late 2019, and they enjoy exploring the county together.

Jane is interested in history and is currently researching her Shropshire family roots.  She enjoys travelling, especially in Wales, and likes to relax at her caravan in the Welsh countryside.  She loves reading, especially books that have a historic crime background, and enjoys keeping in touch with friends and family that are scattered around the British Isles. 

Claire PurcellClaire Purcell

Community Fundraiser & A Letter from Louise Co-ordinator

Claire has spent many years working in healthcare settings. She cares passionately for the elderly and is committed to Omega’s work tackling loneliness and shares our aspiration that no one should be left to feel frightened and alone in later life.

Qualifying as an RGN in Adult Nursing at the University of Nottingham in 2003, Claire has worked within trauma and orthopaedic departments at Queens Medical Centre in Nottingham, cared for young people with physical and learning difficulties, managed a team of nurses in an agency and worked as assistant manager at a home for people with dementia.

Claire’s hobbies include baking and sugar-craft, gardening - growing fruit and vegetables, reading and playing games.

Dawn Gaze

Community Fundraiser

Dawn has masses of hospitality and customer care experience and has joined Omega as a Community Fundraiser. After establishing a busy village shop, she understands the importance of reaching out to people who feel isolated and helping them stay connected with their local community. Dawn has a keen interest in running, cycling and gardening and wants to pursue her ambition to travel the world to connect with more places and people.


Administrative Assistant / MND Project Co-ordinator / Community Fundraiser

Gavin uses his IT expertise to help Omega with communications and community fundraising - most notably our mobile phone appeal - and provides a lot of back office support, including managing our Motor Neurone Disease Family Support Programme.  He's also pretty handy with a hammer and has earned himself the role of on-site handyman! 

Ratri Davies

Team Support / Community Fundraising Assistant

Recently returning to work after a serious illness, Ratri is an enthusiastic member of the Omega Team. She is determined to make her presence felt by supporting colleagues based at London House and helping out as much as she can. When not working she enjoys travelling, walking, food and board games.


Peter Bond

Administrative Assistant (Volunteer) / Stamp Appeal Volunteer

Peter is a graduate from the University of Chester and has worked at London House since 2014 as a member of staff and as a volunteer. In addition to carrying out a range of admin duties, he is responsible for gathering and sharing information with Meeting Point support groups and promoting Omega activities.

Catherine Knight

Volunteer Co-ordinator (Volunteer)

Catherine is a Law graduate with experience in project management.  She volunteers with Omega to support research activity and to recruit additional volunteers for Omega's wide array of services and programmes.



Arisa Khongpirom

Administrative Assistant

Arisa is a postgraduate student working towards a Master’s degree in law and completing the Legal Practice Course. She is supporting the London House team by helping to reorganise our office accommodation as we expand. Arisa is also an enthusiastic Chatterbox Befriender. In her limited spare time, she enjoys playing strategic board games and international travel. Once qualified as a solicitor her next challenge is to learn another language.