London House Team

Thomas Memery


Most of his career has involved managing aspects of loss.

Following an unsuccessful attempt to join the Diplomatic Service, he was appointed as an Insolvency Service Examiner, a role he thoroughly enjoyed and which strengthened his interest in business, law and accountancy. After studying law, he spent the next stage of his exciting career as a commercial loss adjuster. Employed by an international company, he was latterly involved in investigating fraud, negotiating settlement of liability claims and was responsible for managing education and vocational training.

Since 2002 he has been committed to identifying gaps in service provision, raising standards in the Third Sector and encouraging people to reach their potential. He has worked as a consultant and managed a national children’s charity as well as an award-winning social enterprise helping members of BME communities to start their own businesses.

By encouraging collaboration, life-long learning, self-help and gathering and sharing scarce resources, he has brought talented colleagues together to create opportunities to enable people to come to terms with loss, overcome personal and family difficulties and move on at their own pace.

Nikki Sawkins

Clinical Director (Volunteer)

Nikki trained as a Registered Nurse at University College Hospital and as a midwife at the Norfolk and Norwich Hospital. In 1981, she secured a post of District Nurse/Midwife in rural Suffolk and has worked for the NHS in this role for almost 40 years.  She then became Specialist Practitioner District Nurse in Halesworth and also the Primary Care Cancer and Palliative Care Lead. As Project Manager for the Norfolk and Waveney Cancer Network, she led on the implementation of the investment plan for the Network.

Nikki was appointed Gold Standards Framework Lead Nurse for the Care Homes Programme in June 2005 and has supported Omega as a volunteer providing strategic guidance since 2007, and was appointed as Clinical Director in 2010.

Rob Rutherford

Financial Officer

Rob was awarded a first degree in Biochemistry and Biotechnology by the University of Sheffield. He returned to the University of Newcastle to complete an MSc. in Computer Science.

He is an experienced financial administrator. He joined Omega as a volunteer in 2014 and is now employed part-time, working as a book-keeper and supporting the Omega Network of Meeting Point Support Groups.

Alexandra Payne

Senior Grant Fundraiser

Alex has spent many years as a writer, both personally and academically.  After volunteering with a national environmental charity and engaging the public to create positive change, Alex decided she wanted to spend more of her time working within the charity sector and using her skills towards serving and helping others.  In her personal time, Alex loves to travel, hike, read as many books as possible, and develop her writing and photography.

Anna Atkins

Senior Grant Fundraiser

After gaining a degree in French and German, Anna spent time teaching English as a Foreign language both in the UK and in Italy. She then trained as a journalist, covering business and entrepreneurship stories for local and national titles. She has also spent time in media relations for a top UK university. Outside of work, Anna enjoys running and getting out in the back garden to plant things in the hope of attracting more birds, butterflies and bees.

Stephanie Waters

Chatterbox Co-ordinator (Team Leader)

Steph manages the multi-award winning Chatterbox Action Against Loneliness Programme. She values her work and the terrific Chatterbox team immensely. She holds an Open University degree in International Studies and has travelled widely in Europe, Asia and Africa.  Her interests include writing historical fiction, reading, history, photography, different cultures and running. 

Emma HicksonEmma Hickson

Chatterbox Co-ordinator

Emma is a post-graduate student who has spent many years working in healthcare both during and since completing a psychology degree.  She is currently studying for a Masters degree in Occupational Therapy.  For Emma, working to help people in residential and nursing homes, as well as those living independently in the community, is extremely rewarding and dynamic. Connecting and supporting others is her passion. Emma is a keen traveller who has enjoyed working abroad whilst sharing her hobbies of yoga and massage with others.

Lesley Fry

Chatterbox Volunteer Co-ordinator (Team Leader)


Sue Pearson

Chatterbox, A Letter from Louise and Meeting Point Support Group Co-ordinator / Chatterbox Induction Training Team Leader (Volunteer)

Sue formerly worked as an Occupational Therapist. Starting in London and Canada, she spent most of her career at Oswestry Orthopaedic Hospital and became responsible for developing and monitoring the Occupational Therapy Service in hospitals throughout Shropshire.

Having trained as a counsellor with Relate, Sue went on to work in 4 GP practices in Shropshire, latterly in Clive Medical Practice until her retirement in 2019.

Sue’s main interests are classical and choral music, foreign travel, reading, and English history. She has recently become involved with church recording and working as a Shrewsbury Archives volunteer through the Shrewsbury Art Society.

Sue is an immensely versatile Omega volunteer based at London House. She divides her time between the Chatterbox Programme, A Letter from Louise pen pal service and the Shrewsbury Bereavement Friendship Group. In addition to delivering Chatterbox Induction training, Sue has helped with local outreach activity promoting our work tackling loneliness in later life.

Carol Moody

A Letter from Louise Co-ordinator (Team Leader) (Volunteer)

When Carol retired from teaching in primary schools she decided to volunteer for a local charity. She now co-ordinates A Letter from Louise and helps part-time with Chatterbox. Carol enjoys travelling, music, yoga and learning Spanish.



Claire PurcellClaire Purcell

Community Fundraiser 

Claire has spent many years working in healthcare settings. She cares passionately for the elderly and is committed to Omega’s work tackling loneliness and shares our aspiration that no one should be left to feel frightened and alone in later life.

Qualifying as an RGN in Adult Nursing at the University of Nottingham in 2003, Claire has worked within trauma and orthopaedic departments at Queens Medical Centre in Nottingham, cared for young people with physical and learning difficulties, managed a team of nurses in an agency and worked as assistant manager at a home for people with dementia.

Claire’s hobbies include baking and sugar-craft, gardening - growing fruit and vegetables, reading and playing games.


Administrative Assistant / MND Project Co-ordinator / Community Fundraiser

Gavin uses his IT expertise to help Omega with communications and community fundraising - most notably our mobile phone appeal - and provides a lot of back office support, including managing our Motor Neurone Disease Family Support Programme.  He's also pretty handy with a hammer and has earned himself the role of on-site handyman! 

Ratri Davies

Team Support / Community Fundraising Assistant

Recently returning to work after a serious illness, Ratri is an enthusiastic member of the Omega Team. She is determined to make her presence felt by supporting colleagues based at London House and helping out as much as she can. When not working she enjoys travelling, walking, food and board games.


Catherine Knight

Volunteer Co-ordinator (Volunteer)






Peter Bond

Administrative Assistant (Volunteer) / Stamp Appeal Volunteer

Peter is a graduate from the University of Chester and has worked at London House since 2014 as a member of staff and as a volunteer. In addition to carrying out a range of admin duties, he is responsible for gathering and sharing information with Meeting Point support groups and promoting Omega activities.